At VivaRespire, the security of your payments is a top priority. All transactions are processed via Mollie, a trusted European payment service provider, used by thousands of e-commerce websites across Europe.
✅ Accepted payment methods
- Credit & debit cards (Visa, Mastercard)
- Bancontact
- PayPal
- Apple Pay / Google Pay (available depending on your device and bank)
- Other local payment methods automatically offered based on your country
🔒 Security & compliance
- Encrypted connection via HTTPS / SSL to protect your data while browsing.
- Your banking details are never stored on our servers.
- Payments are handled by a provider compliant with industry security standards (PCI-DSS).
- Strong customer authentication (PSD2 / SCA) when required by your bank (e.g. validation via banking app).
Learn more about Mollie: mollie.com
🧾 Invoice & order tracking
Once your order is confirmed, you will receive a confirmation email. If you created a customer account, you can find your documents (order / invoice) in your account area.
💬 Need help?
Having trouble with a payment (card declined, PayPal issue, bank validation, etc.)? Please contact us and, if possible, provide:
- your name
- the approximate date and time
- the payment method used
- the error message displayed (if any)
Important: VivaRespire will never ask for your banking codes, passwords, or verification codes by email, SMS or phone.
Tip: if a payment fails, try another browser, disable any ad blocker, or retry in private/incognito mode. Some banks may block payments if PSD2 authentication cannot be completed.
Contact: go to our contact page.
📦 Order security
- You can review your order summary before final confirmation.
- If you notice any issue (address, product, duplicate order), contact us quickly and we will do our best to assist you.
For more information, please read our Terms & Conditions of Sale.